Solution:
You have to add Mailbux MX records and check you don’t have Google MX records or any other MX in your DNS records.
Check if exists the following record or add it:
Below is a list of all the Mailbux MX records information. All have the same priority, we recommend adding them all for maximum resilience:
| Name/Host/Alias | Time to live (TTL) | Record Type | Priority | Value/Answer/Destination |
|---|---|---|---|---|
| @ or leave blank | 3600 | MX | 10 | mx001.cloudus.rs.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx002.cloudus.rs.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx003.cloudus.rs.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx004.cloudus.rs.oxcs.net |
Make sure you add @ or if you using 2 mail companies, we suggest you add the MX record under subodomain.yourdomain.com and don’t delete the other MX records if exist.
